Contact Information

If you have questions regarding our company, an order, delivery, return, refund or other matters relating to our Services, you may contact us using the company information below.

Company Details

Company name: IMPND ApS
CVR number: 42614475
Email: support@adasd.shop

Registered Address

IMPND ApS
Else Alfelts Vej 97, 7. th
2300 København S
Denmark

Order and Customer Enquiries

When contacting us regarding an existing order, please contact us at support@adasd.shop and provide sufficient information to help us identify your purchase, where applicable, such as:

Your full name;
Order number;
Delivery address; and
A brief description of your enquiry.

This may help us review your request more efficiently.

Returns and Refunds

Before returning a product, please review our Return and Refund Policy and follow the applicable return instructions.

For return or refund enquiries, please contact us at support@adasd.shop.

Products should not be returned without first following the return procedure described in our Return and Refund Policy.

Damaged, Defective or Incorrect Orders

If your order is damaged, defective, incomplete or incorrect, please contact us at support@adasd.shop and provide relevant information where applicable, such as:

Order number;
Description of the issue;
Photographs of the product;
Photographs of the outer packaging;
Photograph of the shipping label; and
Video evidence where reasonably necessary.

Please retain the original packaging until the issue has been reviewed.

Privacy Requests

Requests relating to access, correction, deletion or other applicable personal-data rights may be sent to support@adasd.shop and should include sufficient information to identify the relevant customer, order or records.

We may request reasonable information to verify identity before completing a privacy request where required for security or legal compliance.

Postal Correspondence

Written postal correspondence may be sent to: